Family Care Teams: Disagreement and Conflict in Interprofessional Teams
This 1‑hour webinar for Family Care Teams focused on strengthening interprofessional collaboration by improving conflict management skills and fostering psychological safety in healthcare settings. The session opened with a welcome to participants of the 16th webinar in the Interprofessional Collaborative Practice series in Newfoundland and Labrador. Presenters emphasized that conflict is a natural part of teamwork, often arising from professional differences, role ambiguity, power dynamics, and varying values. The webinar highlighted the importance of building team capacity to recognize, address, and effectively manage conflicts to enhance trust and the overall quality of patient care. Key learning objectives included understanding different types and sources of conflict, developing strategies to support psychological safety, and improving team function through effective communication. Speakers noted that while strong communication is essential, successful conflict resolution requires ongoing collaboration, shared understanding, and well‑structured team meetings. Barriers such as limited time, avoidance of difficult conversations, and lack of awareness were discussed, along with evidence-based approaches—including clear protocols, leadership support, and open dialogue—to strengthen team cohesion. Psychological safety was identified as a cornerstone of high-performing teams, enabling members to comfortably discuss mistakes, ask questions, and contribute to problem‑solving. Webinars in this series continue to support Family Care Teams with practical tools to enhance collaborative practice.
You can also use the Resource Category links to the left of the video player (or above the video player on mobile devices) to view additional videos from the Family Care Teams webinar series.